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FAQ

PRIVACY POLICY

Treats Market BV ("we", "our", "us" or "My Treats"). We are committed to protecting the privacy of all users of our website, my-treats.com, or mobile applications (together, the "Sites"). Please read this privacy policy that explains how we use and protect your personal information. We are the "controllers" of the information we process, unless otherwise stated.

 

1. Contact Us
If you have any queries or requests about this privacy policy or how we handle your information more generally, you can get in touch by contacting us at info@my-treats.com

 

2. How We Collect Your Information
We collect your information when you interact with us or use our services, such as when you use our Sites to search for a restaurant. We also look at how visitors use our Sites, to help us improve our services and optimise customer experience.

 

3. Information We Collect From You
As part of our commitment to the privacy of our customers and visitors to our Sites more generally, we want to be clear about the types of information we will collect about you.

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4. Use Of Your Information
We will only process your information if there is a reason for doing so, and if that reason is permitted by law.

 

5. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly. For more information about the cookies we use, and how to set or amend your cookie preferences, please see our Cookie Policy.

 

6. Marketing
Where you have given your consent or where we have a legitimate interest for doing so (and are permitted to do so by law) we will use your information to let you know about our other products and services, or My Treats initiatives that may be of interest to you and we may contact you to do so by email, post, phone, or push notification or in-app message.

 

7. Automated Decisions
We undertake fraud checks on all customers which is necessary for us to: 

perform our contracted services to customers; 

ensure that our services (and those of all our partners) provided are duly paid for;

ensure that customers themselves are protected from fraudulent transactions being made on their payment cards.

 

8. Retention of Your Information
We retain your information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

 

9. Sharing Your Information
The information we collect about you will be transferred to and stored on our servers located within the EU. We are very careful and transparent about who else your information is shared with.

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10. Deleting Your Information

In order to delete you data from our system, please email us at info@my-treats.com with Subject: Data Deletion and your login email address.

 

11. Security
We adopt robust technologies and policies to protect your information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

 

12. Your Rights
Under certain circumstances, you have rights under data protection law in relation to the information we hold about you. 

 

13. Changes to our Privacy Policy
We update this privacy policy from time to time, so remember to check back in every so often, in case anything has changed and, where appropriate, we may notify you of the changes, for example by email or push notification.

Treats Market BV, Amsteldijk Zuid 128, 1189VK Amstelveen, The Netherlands

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